Privacy Policy

1. Introduction

Quality Coach Hire ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

We may collect the following information:

• Identity Data: Name, title.
• Contact Data: Email address, telephone number, billing address.
• Travel Data: Pickup/drop-off locations, flight numbers (for Heathrow transfers), and passenger counts.
• Financial Data: Payment card details (processed securely via Payment Processor).

3. How We Use Your Data

We use your information to:

• Process and manage your bookings.
• Communicate updates regarding your journey.
• Comply with legal and regulatory obligations.
• Send promotional offers (only if you have explicitly opted in).

4. Data Sharing

We do not sell your data. We only share information with:

• Drivers/Partners: To fulfill your transport request.
• Payment Providers: To process transactions securely.
• Authorities: If required by law or for airport security protocols at London Heathrow.

5. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction or erasure of your data.
• Object to processing for marketing purposes.
• Withdraw consent at any time.

6. Contact Information

For any questions regarding your data, please contact our Data Protection Officer at: